Sometimes the MP4 file itself is to blame. Corrupted MP4 files lead to MP4 not playing on PS4/PS4 Pro error If you have audio files, you should locate them in a folder called "Music" on the drive for the PS4 to detect them correctly. Videos and photos should be stored in a folder and not on the root of the drive, and the folder can be any name. To make PS4 see your video, you should locate the MP4 video inside a folder like "Videos". If you put your MP4 video into the "root" folder of your USB drive, the PlayStation 4 won’t see it and then won’t be able to play it. PS4 can’t play MP4 as your MP4 file is not being placed in the right folder Please note, this process will erase all files at present on the USB drive, so backup the files before formatting your drive. Then, format the drive to use exFAT or FAT32 file system if it is currently using the NTFS file system. Solution: Right-click the USB drive in Windows and select "Format". Otherwise, your USB drive won’t appear or be usable to let you select MP4 files. When PS4/PS4 Pro plays MP4 files from USB successfully, the USB drive must be formatted with either the exFAT or FAT32 file system as PlayStation 4 can’t read the NTFS file system. PS4 media player USB not showing files because your USB drive is formatted with NTFS file system Possible cause may be the MP4 file type, MP4 video format compatibility or the USB file system. But under circumstances, you can’t play some MP4 files with PS4 or PS4 Pro. Why PS4 Won’t Play Some MP4 Files?įar more than a gaming device, PS4 Media Player lets you play most videos, photos and music in common formats from a USB drive or another computer on your network. How to solve MP4 not playing on PS4 error? Free Download for Mac OS X 10.6 or later Table of Contents
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